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一纸保单一份守护，长生人寿高效理赔护航患病客户康复之路_我的网站

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一 | SEQUOIA NATIONAL PARK, Calif. -- A pilot from France who disappeared while hiking California's towering Mount Whitney was found dead after falling about 1,000 feet (305 meters) off a cliff, the National Park Service said Friday.The hiker was identified as Tom Gerbier of Fontenay-sous-Bois, France, who was a pilot for Air France, the park service said in a statement. He was 38, according to a missing poster issued by the Inyo County Sheriff's Office, which was part of the search. The tallest mountain in the contiguous United States, Mount Whitney rises 14,494 feet (4,418 meters) on the eastern border of Sequoia National Park and is a difficult but popular hike. Gerbier started out at Whitney Portal near the town of Lone Pine early Tuesday and was reported missing when he didn't show up for his return flight Wednesday, the park service said. The park service and local authorities sent ground teams to the area Thursday.The searchers spotted clues that someone may have fallen off a cliff in an area called “The Notch,” and a helicopter crew directed there spotted a motionless person in clothing matching Gerbier's description.The body was recovered by helicopter that evening, and the Tulare County Sheriff's Office confirmed Gerbier's identity. Air France said in a statement that Gerbier had been on a stopover in Los Angeles, the San Francisco Chronicle reported. "The company offers its most sincere condolences to his family and loved ones,” the airline said.。　　一场大病，往往让一个普通家庭在精神与经济上承受双重压力。

二 | 长生人寿徐州中心支公司近期收到的一面锦旗，恰好见证了一份保险如何在关键时刻成为客户踏实的依靠。一纸保单一份守护，长生人寿高效理赔护航患病客户康复之路　　这面锦旗来自客户王女士。2019年5月，出于对健康保障的重视，她在长生人寿投保了《长生长生福(御享版)重大疾病保险》和《长生彩虹桥臻选医疗保险(惠计划)》，为自己的健康搭建起保障屏障。2025年2月，王女士发现左乳有肿块，经检查确诊为乳房恶性肿瘤，术后还需长期进行放射治疗。　　治疗不仅带来身体上的痛苦，持续的医疗开支更是现实难题。就在王女士为费用焦虑时，长生人寿徐州中心支公司第一时间启动理赔服务流程。

三 | 工作人员没有让客户在病痛中为繁琐手续奔波，而是主动靠前服务：电话联系仔细了解治疗详情，逐项列明所需材料清单，全程一对一指导整理出院发票、诊疗记录等资料，快速提交理赔申请。“让客户少跑腿、安心养病”，成了那段时间理赔专员最朴素的行动准则。一纸保单一份守护，长生人寿高效理赔护航患病客户康复之路　　治疗期间，长生人寿的理赔没有中断。2025年全年，长生人寿累计为王女士完成14笔医疗费用报销;2026年至今又完成5笔。截至目前，王女士共收到重大疾病保险金8万元，医疗保险报销金额9.36万元。

四 | 一笔笔理赔款及时到账，有效减轻了医疗开支压力，让王女士能更专注于康复。

五 | 　　“保险大爱见真情，快速理赔服务周”——今年5月21日，王女士专程将印有这句话的锦旗送到长生人寿徐州中心支公司客服大厅，对长生人寿便捷高效、贴心暖心的理赔服务，以及始终以客户为中心的服务理念，表达最诚挚的谢意与高度认可。一纸保单一份守护，长生人寿高效理赔护航患病客户康复之路　　在长生人寿看来，理赔不是冷冰冰的流程，而是对每一份承诺的践行。